You Guys Are Giving Your ‘Stuff’ Away
by Jerry Stone

Soon after we began publishing MedicalGPS’ newsletter in April of 2003 a dear personal friend of ours, who happens to be a healthcare executive, called to say, “I loved your newsletter… but, you guys are giving your stuff away!” The particular newsletter article he was referring to has turned out to be rather popular and has to do with “fixing” the telephones. The article is listed below in Volume 1, Issue 2, titled, “Telephones: Usually The First Point of Access - Often The Last Thing Remembered” . In this article we discuss practical approaches to improving workflow efficiency AND customer service as related to answering, and handling, patient requests via the telephone.

Marty and I agreed with our friend, we do tend to give NAVIGATOR readers useful information, and quite honestly, we are pleased many of our readers fine the information valuable. As with any successful business, we do a certain amount of promotion and advertising, despite that fact, we remain mindful and dedicated to providing you -- our appreciated reader – with articles of substance and relevance.

We invite you to look through our archive of news releases and articles. We especially welcome you to take advantage of the articles; download them for your use and future reference. We trust you too will find the information useful and practical.

When the time comes that your organization needs our products and services, please remember MedicalGPS and give us a call. We would be honored to serve.

Your readership is appreciated!

MedicalGPS Newsletter Archive