Recent Articles
Jacksonville Heart Center - Utilizing M3-Patient Experience to Create a Culture
of Service Excellence
Successful Practices Deliver: Competency, Courtesy, Compassion, and Convenience
ARCHIVE
Volume 6 Issue 1 -- February 2008
St.Vincent Physician Network Partners with M3-Patient Experience
Survey Responses Soar as Iowa Heart Center Deploys M3-Patient Experience
Volume 5 Issue 6 -- November 2007
Honesty -- The Best Policy
Patient-to-Provider Connectivity: Improving Customer Service, Workflow Efficiency, and Patient Safety
Three Dimensional Cash Flow -- It’s a matter of time
Volume 5 Issue 5 -- October 2007
Iowa Heart Center Selects M3-Patient Experience
Provider Options For Enhancing Cash Flow In An Expanding Industry
Volume 5 Issue 4 -- September 2007
Consumer-directed CareAn Option To Managed Care
Passport a Preferred MedicalGPS Strategic Partner
The Secret to Ultimate Customer Service and Care: A Simple yet Powerful Concept
Volume 5 Issue 3 -- August 2007
Listening and Taking Action Curtails Litigation
Effective Communication: Essential in Everything We Do
You Guys Are Giving Your “Stuff” Away
Volume 5 Issue 2 -- July 2007
You Get What You Pay For… Right?
Your Practice Data Transparent? “Transparency” Is In The Eye of The Beholder.
Fact or Fiction: A Highly Satisfied Patient is Less Likely to Litigate.
Volume 5 Issue 1 -- April 2007
Cure for Common Customer Service
Improving the Patient’s Experience: Start Where the Patient Starts
Cardiovascular Consultants, P.C. Contracts for M3-Patient Experience
Volume 4 Issue 2 -- February 2006 (PDF Format)
Cardiology Leadership Alliance Selects MedicalGPS as Benchmarking Solutions Provider
ByranLGH Heart Institute Engages MedicalGPS to Provide GPSMapping™ and GPSAssurance™
Benchmarking in Corporate America: Uses and Abuses
Triangle Orthopaedic Associates Contracts for M3-Patient Experience™
Volume 4 Issue 1 -- January 2006 (PDF Format)
Fred Lee Endorses M3-Patient Experience
Measuring to Improve or to Impress?
Measuring Financial Success: Accounts Receivable Valuation & Management
Saving Time and Money on Patient Billing
A Better Bedside Manner
Volume 3 Issue 1 -- July / August / September 2005 (PDF Format)
Holston Medical Group Signs Multi-year BI Contract
South Carolina Heart Center, Dedicated to Patient Satisfaction
Duane Murray joins MedicalGPS
Measuring Financial Success: Accounts Receivable Valuation & Management
GPSMapping: Delivering Actionable Information To The Fingertips of Decision Makers
Volume 2 Issue 1 April / May / June 2004 (PDF Format)
MedicalGPS Services & Solutions: Years of Field Testing Leads to Positive Results
Activity-based Staffing: Providing Excellent Service at Optimal Efficiency
Measuring Financial Success: Financial Reporting
Volume 1 Issue 2 July / August / September 2003 (PDF Format)
Telephones: Usually The First Point of Access - Often The Last Thing Remembered
Recruit M.D.s or Hire N.P.s & P.A.s ?
Measuring Financial Success: Budgeting & Forecasting
Volume 1 Issue 1 -- April / May / June 2003 (PDF Format)
MedicalGPS, LLC Launches Services & Solutions Group
PAPP Clinic, PC Signs Letter of Intent
Measuring Financial Success: Strategic Planning
Good Patient Flow: At The Core of Healthcare