PRESS RELEASE FOR IMMEDIATE RELEASE

Sadler Clinic dedicated to “Creating a Culture of Service Excellence”

Brentwood, Tennessee, April 10, 2006— Sadler clinic contracted with MedicalGPS to provide Customer Service consulting services as part of Sadler Clinic’s desire to stay at the leading edge of delivering not only the best care possible, but also unparalleled customer service. Sadler Clinic, founded in 1958, is a large multi-specialty clinic providing many diverse services to the citizens of southeast Texas with locations in Conroe, The Woodlands, Willis, Montgomery, Sterling Ridge and St. Luke’s Way, representing approximately 77 physicians and 30+ mid-level and other health care providers.

While Sadler Clinic has enjoyed success for several decades, and continues today to enjoy tremendous success, the Sadler Clinic leadership team is not resting. On Saturday, April 1, 2006, several physician leaders along with the senior management team came together with MedicalGPS to take the next step in, “Creating a Culture of Service Excellence”.

Jerry Stone, MedicalGPS’ Chief Operating Officer and Co-founder, led Sadler Clinic’s Customer Service committee, comprised of physician leadership as well as the senior management, through a ˝ day retreat to kick-off the Customer Service campaign. The hands-on, experienced-based-learning retreat focused on equipping and empowering Sadler Clinic physicians and support staff with delivering superior customer service to each and every Sadler Clinic patient.

“We are excited that Sadler Clinic has selected MedicalGPS as their Customer Service partner as they further advance their patient-centered culture. MedicalGPS has enjoyed a long and rewarding relationship with Sadler Clinic, and we look forward to assisting their leadership team as they deploy, ‘Creating a Culture of Service Excellence’ using MedicalGPS’ 10-step improvement process.”

– Marty Hudson
MedicalGPS President & Co-Founder

MedicalGPS’ Creating a Culture of Service Excellence, is a 10-step continuous process improvement program designed to make every patient encounter a favorable and memorable experience. While the cultural transformation may be referred to as a “process”, it has the greatest favorable impact when it becomes “a-way-of-life” for the organization.

If your healthcare organization is looking for a tested and proven method of enhancing Customer Service, while simultaneously increasing workflow efficiency, MedicalGPS welcome’s the opportunity to assist your leadership team. Contact Marty Hudson or Jerry Stone at MedicalGPS for more details.

For more information, or to schedule an interview with one of the co-founders of MedicalGPS, LLC Contact Jerry Stone, (615) 467-6338 Office, (615) 364-4415 Cell, or E-mail jerry@medicalgps.com.