
PRESS RELEASE FOR IMMEDIATE RELEASE
Cardiovascular Associates, PC Deploys M3-Patient Experience™
Kingsport, TN, July 17, 2006— Cardiovascular Associates, P.C, (CVA) deployed MedicalGPS’ (MGPS) M3-Patient Experience™ patient satisfaction survey system organization-wide during the week of July 11-15, 2006.
CVA, founded in 1978, has grown to more than 50 healthcare providers, including 25 cardiovascular specialists, with offices in Bristol and Kingsport, Tennessee as well as Abingdon, Virginia.
“MedicalGPS’ system of continuously monitoring patient feedback is very effective, we began to see the value of the system from the very first day of the installation”.
Karen Guidi
Director of Marketing
Cardiovascular Associates, P.C.
“M3-Patient Experience™ continuously monitors, measures, and helps maximize patient loyalty and and patient retention by providing leadership with near real-time patient feedback. Real-time feedback is one of the features of the system that our clients are excited about -- enabling leadership the opportunity to effect positive change”.
Jerry Stone
MedicalGPS, LLC
Co-founder and Chief Operating Officer
M3-Patient Experience surveys each segment of the patient’s experience, from beginning to end, including appointment scheduling, check-in, rooming, vitals, the provider/patient encounter, ancillaries, checkout and billing and others.
For more information, or to schedule an interview with one of the co-founders of MedicalGPS, LLC Contact Jerry Stone, (615) 467-6338 Office, (615) 364-4415 Cell, or E-mail jerry@medicalgps.com.
















