Triangle Orthopaedic Associates Contracts for M3-Patient Experience™

Brentwood, Tennessee, February 13, 2006 — Triangle Orthopaedic Associates, P.A. (TOA), a physician-directed orthopaedic medical practice comprised of surgical specialists, physicians, mid-level providers and other healthcare professionals totaling 50+ providers, contracted with MedicalGPS, LLC (MGPS) to obtain M3-Patient Experience™, MedicalGPS’ real-time patient feedback solution.

TOA maintains and operates medical offices in Durham, Chapel Hill, Creedmoor, Oxford, and Roxboro, North Carolina. TOA physician leadership, senior administration and other TOA decision makers will utilize MGPS’ real-time patient feedback solution, M3-Patient Experience™, to continuously monitor, measure and maximize patient loyalty and retention.

TOA issued the following statement regarding M3-Patient Experience.

"The leadership team and the physicians of Triangle Orthopaedic Associates have been researching patient satisfaction survey systems for some time in hopes of finding a better solution. When it came to having all of the features we wanted, including state-of-the-art functionality enabling our decision makers to have immediate access to real-time patient feedback, and, considering the over-all affordability of M3-Patient Experience system, MedicalGPS' survey solution was the clear winner. We especially appreciate MedicalGPS’ patient-centered approach, which allows us to be proactive in terms of reinforcing patient loyalty and patient retention.”
Charles Wilson
Chief Executive Office
Triangle Orthopaedic Associates

“MedicalGPS is honored that Triangle Orthopaedic Associates has selected M3-Patient Experience as their patient feedback system of choice, adding yet another MedicalGPS decision support solution to the TOA’s already robust assembly of sophisticated management tools. We have enjoyed, and continue to enjoy, a wonderful relationship with TOA, and look forward to serving TOA for years to come.”
Jerry L. Stone
Chief Operating Officer, Co-Founder
MedicalGPS, LLC

M3-Patient Experience™ captures patient feedback electronically, eliminating manual survey tabulation. Utilizing GPSMapping™, MedicalGPS’ Business Intelligence Solution, TOA leadership has at their fingertips real-time patient feedback as well as dynamic, interactive reporting functionality.

More than just a patient satisfaction survey, M3-Patient Experience provides a comprehensive review of competence, courtesy, and insight into the level of compassion enjoyed by patients as part of their healthcare experience.

For more information, or to schedule an interview with one of the co-founders of MedicalGPS, LLC Contact Jerry Stone, (615) 467-6338 Office, (615) 364-4415 Cell, or E-mail jerry@medicalgps.com.