North Central Heart Institute, Dedicated to Leadership, Innovation, Commitment, Deploys M3-Patient Experience
by Jerry Stone
Sioux Falls, SD – May 27, 2008 – North Central Heart Institute , (NCHeart), recently entered into a multi-year agreement with MedicalGPS®, LLC (MGPS) to utilize M3-Patient Experience, MedicalGPS' real-time patient feedback system. Since 1981, North Central Heart Institute has been leading the way in cardiac and vascular medicine, earning national recognition for exceptional care, improving the lives of thousands of people suffering from cardiovascular diseases.
"In this rapidly changing consumer-driven healthcare environment, M3's special blend real-time patient feedback capabilities coupled with the robust web based reporting module allows the leadership team and the physicians of North Central Heart Institute to better serve our patients. We especially appreciate MedicalGPS' customer-focused dedication to taking care of their clients – they truly practice a listen-to-the-client / collaborative approach to serving and supporting us." |
M3-Patient Experience captures patient feedback electronically, eliminating manual survey tabulation. Utilizing GPSMapping®, MedicalGPS' Business Intelligence Solution, NCHeart leadership has at their fingertips real-time patient feedback as well as dynamic, interactive reporting functionality.
More than just a patient satisfaction survey, M3-Patient Experience provides a comprehensive review of competence, courtesy, and insight into the level of compassion enjoyed by patients as part of their healthcare experience.
For more information, or to schedule an interview with one of the co-founders of MedicalGPS, LLC Contact Jerry Stone, (615) 467-6338 or E-mail jerry@medicalgps.com.