You Get What You Pay For…Right?
by Jerry Stone
Just last week, Marty Hudson, President and Co-founder of MedicalGPS, and I met with some healthcare business people in Nashville that are interested in promoting MedicalGPS’ patient satisfaction survey product, M3-Patient Experience. After spending some time with the M3 system and understanding the power of providing real-time, actionable information to the fingertips of physicians and other healthcare decision makers, these potential business partners were completely blown-away by the ease of use, the features and functionality, and most of all, the affordability of M3-Patient Experience. They had nothing but glowing remarks about the M3-Patient Experience system. Their only concern – we’re not charging enough! They reminded us that there’s a perception out there that says, “You get what you pay for.” The theory is, if the product is priced too low, potential customers may assume that the product is less-than-superior in quality. Well, while we concede that theory is certainly true in many cases, particularly those that involve traditional “brick and mortar” products; it is not necessarily the case for products and services distributed utilizing the leveraging-power of the Internet! (Click here to watch a short video explaining more about the M3 system).
Please allow me to elaborate.
Currently, monthly M3-Patient Experience version 2.0 subscriptions are priced at $14.95, per provider, per location. Which means, a small physician group of say, four physicians with one location, can have the latest in state-of-the-art patient experience technology for just under $75.00 per month. For larger groups of 20 providers or more, we even discount the price below $14.95 and still provide the same outstanding service and quality.
Marty and I agree, the M3 pricing is pretty awesome, and we have actually contemplated, “do we have it priced right?” Because the M3 system is completely self-serve, allowing you or your administrative assistant to go online and have the capability to; customize the M3 survey for your practice, purchase the system on-line, download the survey URL link and tutorial, and have the system up and running without ever having to speak with a sales representative or technician, we’re able to keep our over-head to a minimum, which allows us to provide the subscription service at a very affordable price. You can even add and delete users and maintain your M3 survey on-line, at your discretion. It’s all on-line, all the time. Our process has created savings that we pass on to you, yet MedicalGPS still delivers the highest level of service quality and maintains the best in product functionality for our customers.
Here’s what our customers are saying about M3-Patient Experience.
“MedicalGPS’ system of continuously monitoring patient feedback is very effective, we began to see the value of the system from the very first day of the installation”. Karen Guidi |
"The leadership team and the physicians of Cardiovascular Consultants, P.C. reviewed several patient satisfaction survey options currently available on the market. When it came to having all of the features we wanted, including state-of-the-art functionality enabling our decision makers to have immediate access to real-time patient feedback, and, considering the over-all affordability of the M3-Patient Experience system, MedicalGPS' M3-Patient Experience solution was the clear winner." -- Emerson Hartzler |
We invite you to take a look at M3-Patient Experience. After you’ve had a chance to review the M3 system we are confident you’ll agree – outstanding service and excellent product quality can be delivered at an affordable price, especially when harnessing the power of the Internet!
If you have questions please feel free to contact us on-line at MedicalGPS, or if you would like to talk with us, please feel free to call us direct at (615) 467-6338.