Our Company and Its History
Improving Patient Satisfaction - MedicalGPS
Since 1995 the principals of MedicalGPS, LLC have been supporting physicians, administrators, and other healthcare professionals as they strive to better serve and care for their patients while improving patient satisfaction. Founded by Marty Hudson and Jerry Stone, MedicalGPS' approach is simple, yet powerful - to empower healthcare organizations to successfully embrace three guiding principles:
- Align Patient Experience with Patient Expectations
- Understand Key Touch Points of the Patient Experience that Foster Patient Loyalty
- Partner with Patients - Enlisting the Support of Advocate-Loyal Patients
When it comes to aiding physician practices, MedicalGPS starts by helping our clients understand what their patients truly think about the patient experience. Second, we enable our clients to develop targeted areas for service improvement. Next, we provide practice leadership with real-time patient feedback and teach clients how to use that feedback to meet or exceed patient expectations. Finally, we equip physician practices with resources needed to allow the patient-provider relationship to flourish so both the patient and the provider benefit.
MedicalGPS has a history of offering powerful, innovative solutions that get real results for our clients. Discover how far beyond improving patient satisfaction we go. We invite you to explore our product offerings; M3-Patient Experience®, M3-Advocate™, and CG-CAHPS®.
CPA and MedicalGPS President, has worked in the service industry since 1981. From 1996 to 2003, prior to co-founding MedicalGPS, LLC, he served as a senior vice president of finance for Aveta Health, Inc., previously PhyCor, Inc., a large physician practice management company. Prior to his tenure as senior vice president, Mr. Hudson served as CFO in a 100-provider multi-specialty clinic, providing expertise in financial management, strategic financial planning, internal control procedures, and operations. Before entering healthcare, he served 15 years in public accounting maintaining management positions as income tax and audit manager, and overseeing financial and information technology departments. Mr. Hudson holds a Bachelor's degree in accounting and is a Certified Public Accountant, licensed in 1986.
Chief Operating Officer
MedicalGPS Chief Operating Officer, has 25 years of service industry experience. Prior to co-founding MedicalGPS, LLC in 2003, he served as senior vice president of operations for Aveta Health, Inc., previously PhyCor, Inc., a large physician practice management company, where he was employed from 1994 to 2003. Mr. Stone specializes in workflow & process re-design, and has led the development and implementation of decision support information systems in healthcare organizations as well as the airline industry. Before entering healthcare in 1994, Mr. Stone served 15 years with American Airlines and held executive level positions both in general management of field operations, and on staff as a senior industrial engineer. Mr. Stone holds a Bachelor's degree from Auburn University's School of Engineering.
Ranette H. Halverson, Ph.D.
Ranette H. Halverson, Ph.D.
MedicalGPS’ Statistician is a Professor (Over 35 yrs.) and Chair of the Computer Science Dept. (Over 20 yrs.) of Midwestern State University in Wichita Falls, TX. Dr. Halverson received her Ph.D. from the University of North Texas in Computer Science, a Master of Science from Midwestern State University in Mathematics, and a Bachelor of Science from Midwestern State University in Mathematics and Biology. Dr. Halverson has also received numerous awards for teaching and research. She has published more than 30 professional research papers and has conducted numerous workshops and conference presentations. Dr. Halverson brings to MedicalGPS the educational and experiential background in statistics, computing, and mathematics to assist in the development of the necessary statistical models, and test benchmarks to assure MedicalGPS clients of the required statistical significance of the results.
Lead Software / Database Engineer
Casey S. Owen
MedicalGPS' server-side Software Engineer, graduated Magna Cum Laude from Murray State University with a Degree in Computer Information Systems in 2004. A complex problem-solver at his core, Casey is a senior-level Microsoft .NET web application engineer who is also proficient in SQL Server administration. He has developed complex systems ranging from multi-million dollar eCommerce engines, online loan applications, patient-facing interfaces for improving patient satisfaction, content management solutions and on-demand business intelligence portals.
Lead User-Experience Engineer
MedicalGPS' client-side Software Engineer, holds a Bachelor of Science in Mass Communications from Middle Tennessee State University. Corey's experience includes mobile app development, web design, client-side web programming, graphic/interface design, and multimedia authoring. His broad skill-set makes him a remarkable project lead for web, multimedia and software projects. Mr. Foster has been engaged in his field for more than 10 years. His expertise has been utilized on projects for large corporations and entities including HCA, Gawker Media, Bosch Tools, Warner Brothers Records, The John Lennon Songwriting Tour, Big Idea, Lifeway, and others.